Bita Saviss, Inc.
 

LEGAL NOTES

BELOW ARE THE POLICIES THAT EVERY CUSTOMER WHO PLACES AN ORDER ON OUR WEBSITE AGREES TO BY CHECKING THE AGREEMENT BOX UPON CHECK-OUT. ORDERS DO NOT GO THROUGH UNLESS THE CUSTOMER HAS CHECKED AND VERIFIED THAT THEY HAVE AGREED TO ALL OUR POLICIES NOTED ON OUR WEBSITE - INCLUDING THE POLICIES BELOW.


IF YOUR RAC REQUEST OR RETURN REQUEST IS REFUSED (due to not following our Return Policy) 

IN CASE YOU DO NOT FOLLOW OUR RETURN POLICY, YOUR RAC REQUEST OR/AND RETURN/EXCHANGE REQUEST WILL BE REJECTED.  WE SELL INTIMATE APPAREL AND WE ACCEPT RETURNS AND EXCHANGES PER OUR RETURN POLICY ONLY. ALL OTHERS WILL BE REFUSED.  WE MAKE EACH ITEM PER ORDER AND FROM SCRATCH.  ALTHOUGH WE ACCEPT RETURNS AND EXCHANGES ON NON-CUSTOMIZED BRAS, YOU MUST FOLLOW OUR RETURN POLICY IN DETAIL. OTHERWISE, YOU ACCEPT THE FULL OWNERSHIP OF THE ITEM/S YOU HAVE PURCHASED. NO EXCEPTIONS.  ORDERS DO NOT GO THROUGH ON OUR WEBSITE UNLESS THE CUSTOMER AGREES TO ALL OUR POLICIES BY CHECKING THE AGREEMENT BOX UPON CHECK-OUT.  BY CHECKING THE AGREEMENT BOX, THE CUSTOMER FULLY AGREES TO ALL OUR POLICIES.  IT'S CUSTOMER'S FULL RESPONSIBILTIY TO READ EACH COMPANY'S POLICIES BEFORE PURCHASING ITEMS.  IF YOU ARE NOT SATISFIED WITH YOUR PURCHASE, FOR ANY REASON, IT'S YOUR FULL RESPONSIBILITY TO FOLLOW OUR RETURN POLICY, RAC REQUEST POLICY AND ALL OTHER POLICIES IN DETAIL.  IF YOU CHOOSE TO COMMIT CREDIT CARD FRAUD / DISPUTE AGAINST OUR COMPANY, FOR ANY REASON, WE WILL AGGRESSIVELY ENFORCE ALL THE APPROPRIATE ACTIONS NOTED BELOW - NO EXCEPTIONS. READ BELOW FOR FURTHER INFORMATION.

IF YOU INVOLVE A THIRD PARTY REGARDING YOUR REJECTED RAC REQUEST, RETURN OR ANY OTHER REASON

*** IMPORTANT NOTE:  IF YOU INVLOVE ANY THIRD PARTY REGARDING YOUR REJECTED RETURN/RAC REQUEST OR ANY OTHER REASON (Ex. BBB, CREDIT CARD COMPANY AND/OR ETC.), A CHARGE OF $98.50 PER HOUR WILL APPLY TO YOUR ACCOUNT AND BILLED TO YOUR BILLING NAME AND ADDRESS FOR OUR TIME SPENT ON YOUR CASE DUE TO YOU INVOLVING A THIRD PARTY. ALL UNPAID INVOICES, DISPUTE BANK AND CREDIT CARD FEES, THE ORIGINAL AMOUNT DUE, PENALTIES AND DAMAGES WILL BE PLACED ON THE CREDIT REPORT OF THE CARDHOLDER - NO EXEPTIONS. READ MORE BELOW FOR DETAILED INFORMATION.

CREDIT CARD FRAUD / DISPUTES / COMPLAINTS TO ANY THIRD PARTY- YOUR CREDIT REPORT, PENALTIES AND FEES

CREDIT CARD FRAUD IS A FELONY.  IN CASE YOU COMMIT CREDIT CARD FRAUD / DISPUTE AGIANST OUR COMPANY - IN ANY WAY, FOR ANY REASON AND FOR ANY AMOUNT, WE WILL:

      1. REPORT YOUR FRAUD TO ALL THE APPROPRIATE AGENCIES AND AGGRESSIVELY SEEK TO OBTAIN:

            A.  A FULL REFUND 
            B.  THE FOLLOWING ADDITIONAL FEES RELATED TO THE COSTS CAUSED BY YOUR DISPUTE INCLUDING, BUT NOT LIMITED TO:

  • A chargeback fee of $50.00 will become immediately due and payable.
  • A minimum research fee of $185.00 will become immediately due and payable.
  • We will bill the customer in half hour increments at a rate of $98.50 per hour for time spent on each case due to the customer involving any third party for a rejected RAC, return or exchange.  All hours will be recorded and submitted to the customer for payment which will become immediately due on the date of the invoice.
  • Each chargeback will incur the above referenced expenses. No Exceptions.

    WE ARE NOT RESPONSIBLE, UNDER ANY CIRCUMSTANCES, WHEN YOUR CREDIT CARD DISPUTE / FRAUD AFFECTS YOUR CREDIT REPORT.   

    2. OUR ATTORNEY/COLLECTION AGENCY WILL REPORT ALL FRAUDS COMMITTED, WITHOUT EXCEPTION, TO ALL NATIONAL CREDIT BUREAUS, INCLUDING BUT NOT LIMITED TO THE FOLLOWING AGENCIES:


    - EQUIFAX
    - EXPERIAN
    - TRANS UNION

    IMPORTANT NOTE: THE TOTAL AMOUNT DUE WILL INCLUDE ALL THE AFOREMENTIONED ADDITIONAL FEES, IN ADDITION TO THE ORIGINAL AMOUNT DISPUTED.      ONCE THE TOTAL AMOUNT DUE HAS BEEN REPORTED TO THE CREDIT BUREAUS, IT WILL NOT BE REMOVED, UNDER ANY CIRCUSTANCES, UNTIL THE TOTAL AMOUNT DUE IS PAID IN FULL. WE ARE NOT RESPONSIBLE, IN ANY WAY, WHEN THIS AFFECTS YOUR CREDIT REPORT.  WE RESERVE THE RIGHT TO NOT ONLY REPORT ALL FRAUDS, BUT ALSO PURSUE EVERY CASE AT THE COURT OF LAW. IF ANY PROVISION OF THIS AGREEMENT IS FOUND TO BE ILLEGAL, THE REMAINDER OF THE AGREEMENT SHALL REMAIN IN FORCE. 


CANCELLED AND VOIDED ORDERS:

WE RESERVE THE RIGHT TO REFUSE SERVICE AND THE SHIPMENT OF ANY PURCHASED PRODUCT/S TO ANY INDIVIDUAL, COMPANY AND ETC.  IN THESE CASES, WE WILL REFUND YOUR CREDIT CARD AS YOUR ORDER WILL BE EITHER VOIDED OR CANCELLED.   WHEN AN ORDER IS "VOIDED", IT MEANS THE CHARGES ON YOUR CREDIT CARD WILL DISAPPEAR AND ARE REMOVED FROM YOUR CREDIT CARD WITHIN 2-5 BUSINESS DAYS (DEPENDING ON YOUR BANK AND THEIR POLICIES).  WHEN AN ORDER IS "CANCELLED", IT MEANS THE PAYMENT HAS ALREADY BEEN SETTLED WITH YOUR BANK. IN THIS CASE, A REFUND WILL BE ISSUED ON THE ORIGINAL CREDIT CARD.  IF YOU HAVE ACCESS TO YOUR BILLING STATEMENTS ON-LINE, YOU WILL SEE THE CREDIT/REFUND WITHIN 3-5 BUSINESS DAYS (DEPENDING ON YOUR CREDIT CARD COMPANY AND THEIR POLICIES).  IF YOU DO NOT HAVE ACCESS TO YOUR BILLING STATEMENTS ON-LINE,  ALLOW 1-2 BILLING CYCLES FOR THIS REFUND TO APPEAR ON YOUR BILLING STATEMENTS.  IF YOU ARE NOTIFED THAT YOUR ORDER HAS BEEN CANCELLED OR VOIDED, YOU SHOULD NOT PLACE MULTIPLE OR FUTURE ORDERS AS THEY WILL ALL BE VOIDED/CANCELLED IMMEDIATELY AND WITHOUT FURTHER NOTICE.  ALL INTERNATIONAL ORDERS MUST HAVE MATCHING SHIPPING AND BILLING ADDRESS. ALL OTHERS WILL BE CANCELLED/VOIDED.


When you place an order for an item displayed on our Site, you are making us an offer to purchase.   If we choose not to not process your order, your order will be cancelled and your account will be refunded.  If an item you order is not available, or the price has changed, we will attempt to contact you to let you know of the unavailability or the price changes, as applicable. If we are unable to contact you, we will cancel the order. We will not substitute any item without your permission first.

DEFAMATION OF CHARACTER

WE DO NOT TAKE DEFAMATION OF CHARACTER LIGHTLY.  IF YOU CHOOSE TO DEFAME OUR COMPANY, IN ANY WAY, WE WILL PROVE WHERE THE DEFAMATION OF CHARACTER WAS ORIGINATED FROM AND ALL CASES OF DEFAMATION OF CHARACTER WILL BE SETTLED IN THE COURT OF LAW.  WE RESERVE THE RIGHT TO REFUSE SERVICE TO ANYONE AND CANCEL OR VOID ANY ORDER.  WE ALSO RESERVE THE RIGHT TO HAVE A RETURN POLICY AND ENFORCE IT. IT'S THE CUSOTMER'S FULL RESPONSIBILITY TO READ EACH COMPANY'S POLICIES BEFORE PURCHASING ITEMS.

NO RESALE POLICY:  THE RESALE OF THE PATENTED BRA IS PROHIBITED
Our products, INCLUDING  OUR PATENTED BRA, ARE NOT PERMITTED FOR RESALE ON E-Bay, Amazon, Other Internet Websites or any other channel once it's been purchased.  Our patented Bra is protected by U.S. Patent laws. Any individual or company associated with reselling or giving away will be held responsible at the court of law.  We work with professional retailers who have a store location and provide us with a valid business ID.   By purchasing our products you agree not to resell or give-away any of our products to any Website, company or non-profit organization.  Violation of this policy will result in serious consequences.  The violator will be responsible for all attorney, court and other costs including, but not limited to, our time spent on resolving this violation and bringing the violator to justice.   Only authorized retailers with a store location, approved by us and have opened a wholesale account with us, can sell our products.  We strongly prohibit the reselling of our products, boutiques or etc.  to any channel.  We will aggressively persue every case related to this matter. If any provision of this agreement is found to be illegal, the remainder of the agreement shall remain in force.

YOUR ACCOUNT AND ORDER HISTORY INFORMATION
Once you place an order with us, all the information you submit will be kept for our records.  This information will not be shared with any third party, however all customer account information, account history, order history and etc. will be kept for our records for every single order.  This information is to protect our company and will not be deleted under any circumstances and for any reason.  No exceptions. 

UNCLAIMED PACKAGES - CUSTOMIZED & REGULAR SIZES

A 100% RESTOCKING FEE APPLIES TO ALL UNCLAIMED PACKAGES.  ALL CUSTOMIZED BRAS (CUSTOMIZED SIZES) ARE FINAL SALE AND NON-REFUNDABLE.  IF YOU WOULD LIKE TO RETURN A REGULAR SIZE/ NON-CUSTOMIZED ITEM, YOU MUST CLAIM YOUR PACKAGE FROM USPS AND FOLLOW OUR RETURN POLICY IN DETAIL TO OBTAIN A RAC WITHIN 48 HOURS OF USPS DELIVERY TIME.  IF YOUR PACKAGE IS UNCLAIMED AND IT RETURNS BACK TO US, A 100% RESTOCKING FEE WILL APPLY.  NO REFUNDS OR CREDITS WILL APPLY UNDER ANY CIRCUMSTANCES.  EACH ITEM IS MADE PER ORDER AND IF YOU FAIL TO CLAIM YOUR PACKAGE, YOUR ACCOUNT WILL NOT QUALIFY FOR A REFUND OR CREDIT.  IF YOU CHOOSE FOR YOUR UNCLAIMED ITEM TO BE RESHIPPED TO YOU, YOU WILL BE RESPONSIBLE FOR ALL RESHIPPING AND REHANDLING COSTS.

PRICING
The prices of our products, the shipping and handling fees and etc. can be changed at any time and without notice. The price that you pay at the time of your order is the price that applies to your order.  We do not offer price adjustments.

CLAIMS FOR FAULTY ITEMS
EACH PATENTED BRA ITEM IS MADE AS A SAMPLE.  IF YOU CLAIM THAT YOU HAVE RECEIVED A FAULTY ITEM,  WHICH IS VERY UNLIKELY, YOU MUST FOLLOW OUR RETURN POLICY IN DETAIL AND RECEIVE A RAC FIRST WITHIN 48 HOURS OF USPS DELIVERY.  WE DO NOT PROVIDE RETURN LABELS FOR RETURNS OR EXCHANGES UNDER ANY CIRCUMSTANCES.  THE CUSTOMER IS FULLY RESPONSIBLE FOR SHIPPING THE ITEM BACK TO US SO WE CAN EXAMINE THE ITEM.  ONCE THE ITEM IS EXAMINED AND IT'S CONFIRMED BY OUR QUALITY CONTROL DEPARTMENT THAT IT'S APPROVED FOR ADJUSTMENT, WE WILL ADJUST THE UNWORN ITEM OR REPLACE IT.   ADJUSTMENTS TAKE 1-3 WEEKS.  NO REFUNDS OR CREDITS WILL APPLY.  PLEASE NOTE WE DO NOT ACCEPT WORN ITEMS AS WE DO NOT EXPOSE OUR EMPLOYEES TO WORN INTIMATE WEAR - PER STATE HEALTH LAWS AND OUR OWN POLICIES.   PLEASE NOTE ONCE AN ITEM IS RECEIVED BY THE CUSTOMER, WE ARE IN NO SHAPE OR FORM RESPONSIBLE FOR HOW THAT ITEM HAS BEEN HANDLED, WASHED AND ETC.  WE ALSO HAVE NO WAY OF KNOWING HOW THAT ITEM HAS BEEN HANDLED. 

WARRANTY
WE SELL INTIMATE APPAREL AND WE DO NOT OFFER WARRANTIES ON THE LIFE-SPAN OF THE ITEM. HOW LONG AN ITEM LASTS HIGHLY DEPENDS ON HOW THE ITEM IS TAKEN CARE OF AFTER IT'S BEEN SHIPPED.  WE DO NOT SHIP DEFECTIVE ITEMS AS EACH ITEM IS MADE PER SAMPLE AND CHECKED NUMEROUS TIMES BEFORE SHIPMENT.  WE HAVE NEVER HAD A CASE OF DEFECTIVE ITEM AND IF YOU DO SEE ANYTHING THAT YOU CONSIDER DEFECTIVE, PLEASE FOLLOW OUR RETURN AND EXCHANGE POLICY IN DETAIL - AS SOON AS YOU RECEIVE THE ITEM - AND CONTACT US NO LATER THAN 48 HOURS OF DELIVERY TIME.  YOU ACCEPT THE FULL OWNERSHIP OF THE ITEM - UNLESS YOU CONTACT US WITHIN 48 HOURS OF USPS DELIVERY TIME.  PLEASE NOTE THAT EVEN IF YOU PURCHASE AN ITEM IN A RETAIL STORE, YOU WOULD HAVE TO PURCHASE THE WARRANTY AT THE TIME OF PURCHASE -  IF YOU EXPECT THAT ITEM TO LAST FOR A CERTAIN AMOUNT OF YEARS THAT YOU BELIEVE IT SHOULD LAST.  AS WITH ANY INTIMATE APPAREL ITEM, EACH ITEM HAS A CERTAIN LIFE-SPAN AND THE DURABILITY DEPENDS ON HOW WELL IT'S BEEN TAKEN CARE OF AFTER IT'S BEEN RECEIVED.  PLEASE DO NOT SHOP ON OUR WEBSITE UNLESS YOU FULLY UNDERSTAND AND ACCEPT THIS FAIR CONCEPT AND POLICY.

IF ANY PROVISION OF THIS AGREEMENT IS FOUND TO BE ILLEGAL, THE REMAINDER OF THE AGREEMENT SHALL REMAIN IN FORCE. 

Our company logo, slogans, trademarks, images and etc. used on our Website are intellectual property of our company. Any company or individual associated with copying or infringing on our trademarks, slogans, patents, logos and etc. will be held responsible at the court of law.

This site and the Contents thereIn are displayed solely for the purpose of promoting our products and services. This site is controlled and operated by our company from its offices in Los Angeles, California. We reserve the right to make changes to the information in this site, or to the services described therein, at any time without notice. We make no commitment to update this information.

This Agreement shall be construed in accordance with the laws of the State of California, without regard to any conflict of law provisions. Any dispute arising under this Agreement shall be resolved exclusively by the state and federal courts of the State of California, County of Los Angeles and/or the Southern District of California.

TRADEMARKS AND PATENTS

We retain all rights regarding their trademarks and patent (U.S PATENT NO. D499, 331). These marks, names or trades and associated logos or images, are registered and/or common law trademarks of our company and are protected by U.S. and international laws and treaties. No license to the use of such marks or names is granted to you under these terms and conditions or by your use of our Website. Your misuse of the trademarks displayed on this Web Site is strictly prohibited. You are also advised that we will aggressively enforce its intellectual property rights to the fullest extent of the law, including the seeking of civil remedies and criminal prosecution. 

We will not tolerate the use of our trademarks or similar infringing material in metatags and/or hidden text. Specifically, the use of our trademarks or names in metatag keywords is trademark infringement, and the use of trademarks or name in page text, metatags, and/or hidden text, or on any Website for purposes of gaining higher rankings from search engines is unfair competition. Linking to any of our web pages is prohibited absent express written permission from us. Framing, inline linking or other association of our Web site or its Materials with links, advertisements and/or other information not originating from our  web site is expressly prohibited.

This Website and all of its materials, including, but not limited to its text, photographs, logos and (collectively, "Materials" ) are protected by copyright laws and other U.S. and international laws and treaties. All Materials are provided by our company as a service to its current and prospective customers and may be used only for personal informational and product ordering purposes and only if you also retain all copyright and other proprietary notices contained on the Materials. No right, title or interest in our Materials is conveyed to you. This is a limited license, not a transfer of title to our Materials, and such license is subject to the following restrictions: 1. you may not copy, reproduce, publish, transmit, distribute, perform, display, post, modify, create derivative works from, sell, license or otherwise exploit this site or any of its Materials without our prior written permission from our company ; 2. you may not access or use our Web Site for any competitive or commercial purpose; and 3. you will not permit any copying of our Materials. Any unauthorized copying, alteration, distribution, performance, display,  transmission or other use of these Materials is prohibited. We may revoke this limited license at any time for any or no reason. All rights not expressly granted are reserved by our company.

 

 

Disclaimer

THE INFORMATION AND MATERIALS CONTAINED IN THIS SITE ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED. WE DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANIBILITY AND FITNESS FOR A PARTICULAR PURPOSE TO THE FULLEST EXTENT PERMISSIBLE UNDER THE APPLICABLE LAW. YOU ACKNOWLEDGE, BY YOUR USE OF THIS SITE, THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK, THAT YOU ASSUME FULL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT YOU USE IN CONNECTION WITH YOUR USE OF THIS SITE, AND THAT WE SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RELATED TO YOUR USE OF THIS SITE.

Limitation Of Liability

You agree to defend, indemnify and hold our company harmless from and against any and all claims, damages, costs and expenses, including attorney's fees, arising from or related to your use of this site. Our company shall not be liable for any damages or injury resulting from your access to, or inability to access this site, or from your reliance on any information contained in this site.

Miscellaneous

This site and the Contents therein are displayed solely for the purpose of promoting our company. products and services. This site is controlled and operated by our company from its offices in Los Angeles, California. We reserve the right to make changes to the information in this site, or to the services described therein, at any time without notice. We make no commitment to update this information.

This Agreement shall be construed in accordance with the laws of the State of California, without regard to any conflict of law provisions. Any dispute arising under this Agreement shall be resolved exclusively by the state and federal courts of the State of California, County of Los Angeles and/or the Southern District of California.

Duration

This Agreement remains in effect unless and until terminated by either you or our company. You may terminate this Agreement at any time. We may also terminate this Agreement at any time and may do so immediately without notice, and accordingly deny you access to the site if in our company's  sole discretion you fail to comply with any term or provision of this Agreement. Upon any termination of this Agreement by either you or our company. you must promptly destroy all materials downloaded or otherwise obtained from this site, as well as all copies of such materials, whether made under the terms of this Agreement or otherwise.